How does a hotel reservation work? International rules for booking hotel rooms

Buying a plane ticket in the digital age is not difficult. But sometimes you have to face a situation where it is impossible to do this right away. And then you have to solve the question: “How to book a plane ticket?” Sometimes it happens that a traveler does not have enough funds to pay for a ticket immediately. In this case, it would be useful for him to know how to book a ticket without paying.

In what cases may a reservation be necessary?

Online booking of air tickets may be necessary in the following cases:

There is a risk of not getting a visa. Some states refuse it. Therefore, buying tickets in advance when this issue has not yet been resolved is very risky.
The tourist does not have enough funds. It happens that the money has not yet been credited to the account, but the convenient fare for air travel and the ticket price are already known. In this case, they resort to booking. The purchase will be processed later.
To obtain a visa, you sometimes need to present a return air ticket. It happens that a tourist does not intend to return in the foreseeable future or does not want to fly back the same way. For example, you cannot fly to Thailand without a return ticket - the passenger simply will not be put on the flight. If required for a visa, you can print out and present a paper copy of your reservation.

To obtain a visa

Many people are interested in the question: “How to book a plane ticket for a visa?” Often, the list of documents that are required to obtain a visa (for example, a Schengen visa) requires attaching a document on booking a hotel and air tickets. If the dates of the trip have not been determined, then paying for the flight solely for the sake of a visa is expensive and pointless. When crossing the border with some countries, a return ticket is required. As a rule, this should be a plane ticket! On a long journey, buying a travel document just for the sake of presenting it at every border is irrational. The solution is to book a ticket with the option of deferred payment.

Where and how to book a plane ticket without paying?

On the airline website. Airlines will always provide a reservation without payment at a rate that suits the tourist, a few days before departure. For example, the German air carrier Lufthansa can provide a deferred payment for a couple of days, the American company United - for a week. Emirates, Korean Airlines, Hong Kong Airlines - for 10 days. But Lufthansa may charge a fee for canceling a guaranteed reservation, which is stated in the terms and conditions on the airline’s website. It would be important to note that if a tourist is really interested in purchasing a ticket, payment should be made as early as possible, since the air carrier has the right to cancel the reservation at any time.
At ticket agencies. The most popular agencies where you can make online bookings of air tickets without paying are Euroavia Agent.ru. It should be kept in mind that it is impossible to say for sure how long the reservation will last. This largely depends on the time remaining before the flight of interest to the traveler departs. When trying to book a ticket 3 days in advance, it is naive to expect that the reservation will hold for more than a day. If a flight is booked 3 months in advance, then the airlines will most likely treat you with maximum loyalty and hold the reservation for quite a long time.

How do I confirm my reservation?

If necessary, you can print a paper copy of it. In this case, you should use special services designed to check booked flights. To identify a reservation on these sites, enter the 6-digit PNR reservation code and the passenger's last name in Latin. This way, the status of the unpaid reservation will be confirmed, and embassy staff will not ask unnecessary questions.

How to get a booked plane ticket?

After booking a flight and making payment, an itinerary receipt will be sent to the specified mail (e-mail) (it is also called an e-ticket, i.e. electronic ticket). In order to receive a paper air ticket, the receipt must be printed and presented at the check-in counter at the airport.

On Federal Law No. 314-FZ

In December 2007, the President of the Russian Federation V.V. Putin signed Federal Law No. 314-FZ, which declared that documents used in the provision of air transportation services for passengers (be it a ticket, baggage receipt, etc.) can be issued in in electronic format. Since then, all Russian airlines have implemented the E-Ticket system.

How does it work?

The airline client (passenger) selects and pays for an available flight.
The airline reserves seats and sends the client an itinerary receipt, i.e., an e-ticket.
The client prints it out, and on the day of departure it must be presented at the flight check-in counter.
The airline operator verifies the client’s passport details and information in the e-ticket, after which a paper ticket is issued.
After receiving it, the passenger can check in his luggage and proceed to the green zone, where he is inspected and the documents are again checked with the data on the paper ticket.
After customs, the passenger must proceed to the waiting area, where boarding will begin after the flight is announced. Upon boarding, you will again need to present a paper ticket.
After verification, the passenger is returned and can proceed to the ship.

What documents are needed for registration?

Anyone who wants to book plane tickets online needs to know that upon check-in they must present:

for domestic flights: internal passport of a citizen of the Russian Federation with an itinerary receipt (e-ticket);
for external flights: foreign passport (valid) with an itinerary receipt (e-ticket).

How to return an air ticket?

You managed to book plane tickets online, but now you have to return them? Then you should know that usually the details of the agent booking the flight are sent to the client’s e-mail with the itinerary receipt. You should find your agent and contact him as soon as possible.

About the procedure for booking air tickets

Tourists wondering how to book a plane ticket online should remember the following:

An air ticket is an international travel document. Therefore, information on its booking and sale (flight description, passenger personal data, air ticket codes, fare rules, etc.) is provided in English.
The personal data of a potential passenger must necessarily coincide with that written in his document. According to the rules of the International Carriers Association, no more than three errors are allowed in writing the passenger's last and first name. In this case, the first letter of the surname must be correct.

Those who are interested in how to book a plane ticket for a connecting flight should pay attention to the following points:

the amount of minimum connecting time: sometimes at large airports where there is a large passenger turnover, it is insufficient for a transfer;
at the transfer point you must go through passport control;
you should clarify the need to collect baggage at the transfer point when traveling with different airlines;
It is necessary to clarify information from the operator or airline about the change of airport at the transfer point, the distance of airports, the method of travel between them and the time of day that determines traffic on the roads; In addition, it is important to take into account the need to obtain a transit visa;
upon completion of booking an air ticket, as already mentioned, the passenger receives a notification to his email, which indicates the reservation number, all flight details and the deadline for payment of the air ticket;
after the operator receives confirmation of payment, an electronic ticket is sent to the same address;
Airplane tickets booked for the same or adjacent dates, as well as those in which the first and last names of passengers or routes are the same, are subject to automatic cancellation by the airline, regardless of whether payment has been made, therefore, if there are identical reservations made in different agencies or on Internet sites, it is necessary to cancel duplicates or be sure to inform the operator about this.

About amendments and cancellations

Those wondering how to book a plane ticket should know that:

until the payment has been made by the passenger and the ticket has not been sold, it is possible to make changes to the airline ticket reservation or cancel it without any additional payments;
the sale of air tickets is the assignment of numbers to them on the stock of a particular airline; Air ticket codes are entered after payment is received into the operator’s account;
In a booked or already sold air ticket, the names and surnames of passengers cannot be changed under any circumstances - this can only be done by canceling and creating a new ticket if there are seats on the flight;
If you make a mistake while booking a ticket, or need to make changes or cancel, you should inform the operator about this.

How to pay for an air ticket?

Payment for air tickets is made in the following ways:

during business hours at the operator’s office;
in any bank by bank transfer (for individuals), from a company account (for legal entities), and in order to avoid misunderstandings associated with the movement of funds between banks, the payment made should be reported to the operator by phone/fax or email ;
You can pay using a credit card at the operator’s office (VISA, American Express, MASTERCARD are accepted for payment), and compensation for bank costs is added to the cost of the air ticket.

About the cost of the air ticket

Typically, the airline guarantees the cost of a ticket until 23:59 local time. With the onset of the next day, it may change (increase or decrease), since before the ticket is sold, the carrier has the right to make changes to the conditions. Airfare may vary depending on currency fluctuations. If payment is planned not on the day of booking, in order to avoid misunderstandings, before transferring money, you should check with the operator the actual cost of the air ticket.

Book an Aeroflot ticket

Aeroflot is a leading Russian airline and a member of the International Air Transport Association. The company has been operating on the market for a long time and is one of the largest in the country. Based in Sheremetyevo, it serves a large number of domestic and international flights. It is distinguished by a high level of service provided to air passengers.

In order to order air tickets, it is not necessary to contact the airport ticket office. This can be done online or by phone. For those who are interested in how to book a plane ticket, Aeroflot offers detailed instructions.

Let's get acquainted with the schedule

First of all, you need to go to the Aeroflot website and study the flight schedule. To make your search easier, we have introduced a convenient filter system. You should enter the departure and arrival times, departure and return dates in the appropriate field. After that, you just need to click: “Find”. In a moment, the client will be provided with a list of all flights to a specific destination and a specific day.

Select flight and fare

Next, with one click, clicking: “Buy a ticket”, you should go to the purchase page. Here you can familiarize yourself with the procedure for ordering air tickets. If the rules are clear to the potential passenger, he can check the appropriate box, after which all that remains is to fill out the fields (departure, arrival, date, time of departure, number of tickets ordered, class of service). After this, with one click you can call up a list of flights and select a fare.

Please check your completed fields before moving to the next page! Mistakes made when placing an order can be costly. When returning an air ticket, you will have to pay a penalty and issue new travel documents. If an error is made, the order must be canceled immediately by telephone.

Personal document

An air ticket is a personal document. Therefore, when placing an order, the client needs to enter his passport information. A flight within Russia requires entering the information of a regular passport; traveling abroad requires entering the information of a foreign passport. Last name and first name are written in Latin letters in the appropriate field.

About payment

You can pay for an Aeroflot air ticket in different ways: with a bank card on the website, through the QIWI system or at the company’s representative office. should be indicated on the website. will be sent by email after payment.

About the nuances

You can order Aeroflot tickets by phone, at an online ticket office or through a special online service.
The airline holds the reservation for 24 hours. If the client does not pay for the order within this time, the ticket will be sold to another.
When ordering economy class air tickets, please note that it will not be possible to return them or exchange them for others without significant financial losses. Aeroflot provides significant restrictions for this category of documents.
This air carrier operates regular low-cost flights and charters. The first ones, despite their comparative cheapness, have inconvenient departure and arrival times. There is an additional charge for baggage and meals on the plane. Charters are also not always profitable. Their routes run only through countries that are popular among Russians. In addition, the best seats are usually booked by tour operators.
Aeroflot sometimes offers discounts that are not widely advertised. You can learn about them by following company news. You can find out about the availability of cheap tickets by phone.
If you book Aeroflot tickets one way, on holidays, weekends, it will cost more.
Those who do not know how to book a plane ticket by phone should be reminded that they should try to provide their passport details, departure date and other information as clearly as possible. Otherwise, errors cannot be avoided when placing an order.

The Internet is entering modern life more and more firmly. Today, the World Wide Web has covered virtually all areas of human life. Tourism has not been left out either. It turns out that booking a hotel in any part of the world is quite simple. To do this, you only need a credit card and access to the Internet.

Let's say you want to relax in Turkey, but certainly in the hotel where you stayed last year, and a travel company cannot provide you with such conditions. Or you simply do not want to commit yourself to mandatory programs with excursions, guides and other indispensable “pleasures”. This also happens quite often - many tourists want to spend their holidays being left to their own devices. In such situations, booking a hotel via the Internet seems to be the best solution.

In order to book your vacation accommodation online, you need to follow these steps:

First of all, you need to choose a suitable location. Perhaps you know in advance where you are going to move in, this will greatly simplify the task.

Next, you should fill out and submit an application on the hotel booking page. Some hotels can be booked directly on their official website, but more often this applies to those that are part of a chain or 5-star hotels.

Most hotels work with online booking systems. The most popular booking systems include booking.com. The application includes all the data necessary for check-in - the credit card number from which payment will be made, the category of the room (or rooms), as well as, of course, the date of arrival and departure. Some systems, immediately after filling out the application, issue a special voucher, which should be printed and presented at the reception upon arrival. In this case, you will not need to call the hotel and speak a foreign language, as many people imagine the procedure for booking on the Internet.

In some cases, after submitting an application for booking a room, a letter is sent to your email address containing all the necessary information about the reservation, as well as hotel details, including a phone number. By phone you contact the administration and make a request to confirm your reservation by fax. You must have this confirmation with you. Most often, it is required to obtain a visa, but if the country you are traveling to is visa-free, then the confirmation will be required to present to the border guards. This document must be printed on the hotel's letterhead. It contains passport data, as well as information about the prepayment made (on request) and the length of stay of tourists at the hotel.

It is very important to know that the reservation confirmation must come directly from the hotel and not from the reservation system. Otherwise, unpleasant delays may occur, and you will still have to contact the hotel, since embassy employees always require documents with its details.

Another significant point is how payment is made when booking online, and what cards should be used. In principle, a lot depends on the specific hotel and the specific reservation system, but, nevertheless, some general rules and trends can be identified. Most often, you need to deposit a certain amount (usually from 10% to 50% of the total cost) upon receipt of confirmation. Some establishments require 100% advance payment. Full payment must be made within three days before check-in. Funds on a credit card, as a rule, are not written off, but blocked. Sometimes an amount equal to the fine for canceling a reservation is immediately blocked. Different hotels have different fines. Most often it is equal to the cost of one day of accommodation. As for credit cards directly, it is best to use the Visa and Master Card systems, since they are serviced and accepted everywhere.

And the last very important point that many tourists forget about when planning a vacation. When booking online, you only pay for the hotel room. In addition, you will also need to book tickets and transfer from the airport to the hotel and back. Booking air tickets and organizing the delivery of tourists from the airport is always included in the package sold by the travel agency. Therefore, before you book yourself, consider whether the game is worth the candle.

Many people are concerned about the question of whether it is financially profitable to book a hotel via the Internet? There is no clear answer to this question. Much depends on the season and the country you are going to visit. As a rule, the cost of accommodation is somewhat cheaper than the price offered by travel companies. However, this is not an axiom. If you want to book a place in a Turkish hotel yourself at the height of the tourist season, it will cost much more than booking a tour through a travel agency. The only universal advice in this situation would be to make hotel reservations in advance. The closer the application date is to the arrival date, the more you will have to fork out.

What is early booking and does it really help you save? What are the pros and cons of early booking? Who benefits from it? In this article I will tell you everything in detail and give advice.

This article is intended for persons over 18 years of age

Have you already turned 18?

Early booking of travel packages is gaining more and more popularity every year. Travel agencies offer tourists to book a summer tour in winter, and in summer to book a trip for the New Year and promise huge discounts. Everyone wants to have a good vacation, but no one wants to overpay for their vacation, and this is quite logical.

What is early booking and who benefits from it?

Early booking is booking a tour at least 21 days before departure (usually these are not very popular destinations). This is a special offer with an attractive price and the opportunity to pay for the tour in several stages. In the tourism business, like any other, everything depends on demand: high demand - high price, low demand - low price. The “winter season” is considered a “low season” in tourism; after the “New Year’s boom,” the tourism market freezes. Of course, tourists vacation all year round, many go to warm up, others go skiing or fly to sales in Europe. But still, February and March are months when there is no huge tourist flow. What should be done to “invigorate” the tourism market?

Let's first remember what a tourist package (tour) consists of. The cost of the tour consists of the cost of the accommodation facility (the main part of the tour), air travel, transfer and medical insurance. Many Mediterranean hotels operate in the red in winter, and, naturally, they need funds. Where can I get them? It's simple: hoteliers give good discounts to tour operators provided they receive funds here and now. Accordingly, the tour operator has the opportunity to reduce the price, the tourist will book a tour and pay part of it now at a “low » season. Everything is quite simple.

Everyone benefits from early booking, starting with hoteliers who can “survive” the winter: in any case, they will not work at a loss, because there is a “high season” ahead, during which they will earn very good money. The tourism operator is also satisfied; even during the low season, he has the opportunity to earn money and be confident that there will be income. And the tourist gets his discount.

And now about the most important thing: is it really worth running to a travel agency or tour operator in February-March and booking a tour for the summer? Below are the pros and disadvantages of early booking for tourists.

Advantages of early booking

1. Choosing a convenient flight.During the “high season”, there are often several flights per day to the most popular destinations. By booking a tour in advance, you can choose a flight and departure airport that is convenient for you (in most cases you will have to pay extra to specify the flight). But during the season, mostly charter flights fly, which means that even if you have specified the flight, the flight may be rescheduled.

Advice! If you are dependent on departure times, book tickets for regular flights - this will help avoid unpleasant surprises, but regular flights are always more expensive than charter flights.

2. Wide selection of accommodation facilities.By booking your tour in advance, you have the opportunity to choose exactly the hotel you need. This is the main advantage, because the choice is huge, you can choose among thousands of hotels, apartments and villas. You can choose the required room category - this is important when vacationing in a large group or with children. Some tourists prefer to vacation in the same hotel year after year. If choosing an accommodation is a priority for you, then early booking is for you. After all, during the “high season” there may simply not be room in the hotel.

3. Tour cost and tour payment.The cost of early booking is lower than in the season (of course, last minute tours “nobody canceled, but they may or may not be, and remember that a “last minute tour” is almost always leftovers that could not be sold). The cost of an early booking tour is fixed in currency (dollar, euro) and is paid at the tour operator’s rate on the day of payment. This means that the cost of the tour will change only depending on changes in exchange rates. Tour operators pay for the tour in different ways, but most often you first need to pay 50% of the tour cost, then you can pay in installments, and 2 weeks before the start of the tour, payment must be 100%

4. Planning.Many tourists like to plan everything in advance and know that they will fly on vacation on a certain day, to a certain hotel. We booked a tour in February and relaxed until August. During this time, you can plan, for example, excursions of interest. Or if you are flying with the same company, but from different cities, then it is very important that the whole company vacations in one place at the same time. Many vacations take place on fixed dates, and if you don’t take care of the tour in advance, then there may simply be no seats on the flight that day.

Disadvantages of early booking

1. Cancellation.Many tour operators apply very strict penalties for tour cancellations. And some even fine you for making changes to the application, for example, changing your last name. Or, let’s say, you decide to remove/add a tourist to your application. Although every year tourist operators are becoming more loyal. In any case, carefully read the service agreement, especially the clause with the terms of fines.

2. Last Minute Tours. TO As I wrote above, this is most often what is left, for example, a plane flies, and 70 seats are purchased from tour operators, and 68 are sold, money is paid for the seats, and the tour operator gives it back at “cost”, accordingly, the price is reduced. The same goes for rooms in accommodation facilities. But good tours also sometimes burn out, but again, this is a matter of luck.

3. Exchange Rates. The question is ambiguous. The cost of the tour is fixed in foreign currency, and the exchange rate is not always stable. For example, tourists who booked tours for the New Year in the summer of 2014 did not save money, but rather overpaid, because the exchange rate more than doubled in the fall of 2014. This happens infrequently, but nevertheless we are not immune from it. In any case, most often the tourist immediately pays 30-50% of the tour cost, and recalculation is carried out for the remaining amount.

1.Tourism is a business, and no one will engage in charity and “give” vacations to the detriment of their business. Therefore, when you are promised discounts of up to 50%, this is nothing more than a marketing ploy. Yes, you can really save money by booking early, but not much.

2.Buy early booking tours only from a trusted travel agency.

3.Check the tour operator, go to the Rostourism website, make sure that the tour operator really exists and conducts tourism activities. In principle, good travel agencies do not work with unreliable tour operators. Alas, not a single tourist operator is immune from bankruptcy, and we have clearly seen this over the past few years.

4.Carefully, no, very carefully read the terms of the contract.

5.Keep the contract for the provision of tourist services and all payment documents until you return to your home country, so that in case of unpleasant situations, for example, checking into the wrong room, you will have evidence in court.

In any case, it is up to you to decide what is best for you. Early booking is really beneficial, but is it really reliable in today's economy? We need to rest in any case, because traveling helps us take a break from everyday life, see the world and get incredible emotions.

Today, buying air tickets through ticket offices and agencies seems like a last century method. Every year, more and more airline passengers prefer to book tickets online. There are specialized websites through which you can reserve your favorite seats on the plane and buy tickets. This is very convenient: you don’t have to go to the other end of the city and wait in long lines at the ticket office. Just one click of the mouse from your computer from anywhere in the world is enough – and your air ticket booking is complete!

The ticket you choose must be paid within 24 hours from the date of order. Otherwise, the reservation is automatically canceled and the ticket becomes available for ordering by other passengers. When paying, use a Visa or MasterCard credit card, or even better, if the reservation system allows, use electronic money.

In order not to miss the chance to purchase a ticket at the lowest price, regularly monitor price dynamics. It may be more profitable for you to buy an air ticket online with departure from a neighboring city, and the return point will be Arkhangelsk. Sometimes it is more economical to get to a neighboring city by land transport, thereby winning in the price of the flight. Preferably booking roundtrip air tickets: In this case, flights will also be cheaper for you. In addition, if you immediately have return tickets in hand, then you save yourself the hassle of searching and purchasing return tickets for a suitable date. Airline workers are familiar with incidents when a person took a one-way flight and could not find a suitable return ticket. Be prudent in advance - and this won’t happen to you!

If you for some reason changed your mind about flying on the selected day, but was made, contact the agency whose details are indicated in the email confirming your ticket reservation. Any large city in Russia, including Arkhangelsk, has a network of offices and branches of the largest companies selling plane tickets, so there should not be any problems with finding a ticket delivery point. If there is no office of your agency in the city, call the contact number indicated in the letter or on the tickets.

And finally, we remind you that Air ticket booking is a popular service, and therefore there is scammers and speculators, creating thematic sites. Use only trusted Internet resources, do not go to dubious sites. We advise you to use the largest airline ticket search engine AviaSales.

We remind you that we, as a community of independent travelers, to save on travel:
- buy cheap air tickets on Aviasales,
- book hotels on RoomGuru
- rent apartments, houses or rooms on AirBnb (bonus from us 1263 rubles),
- we look for a rental car in advance at,
- we do insurance (required!) online through

The Airbnb service is suitable not only for tourists and active travelers, but also for homeowners who want to rent it out. Let's look at how to work with the site if you rent out housing.

Working with the Airbnb service begins with registration. On the main page, select the “Receive Guests” tab.

Let's start work. Register, accept the rules for using the service, and bind your phone number.

We will place the first advertisement for housing for rent:

Adding a property to Airbnb

Using the example of one apartment in Yekaterinburg, we will step by step analyze the process of adding your own apartment or house to the Airbnb website.

basic settings

Step 1. We indicate what we will rent. In my case, this is a house, an apartment. What will be available to guests? We choose “entire housing”. Although in Europe a private room or a shared room is very popular.

We indicate how many baths. If the apartment has a separate toilet, it is considered half the bathroom. In the Russian Federation this is not so developed, but in Europe the “guest toilet” is popular, i.e. separate toilet without shower.

Where the housing is located - indicate the address. Rest assured, only guests with a confirmed reservation will see the exact address of the apartment/house.

Indicate what amenities you offer - select from the list. Be careful! If you indicate something, but it is not in the apartment (for example, air conditioning or working Wifi), then there will be problems with guests.

Some hosts offer guests breakfast or dinner - this is not necessary, but it attracts more clients.

What facilities can guests use?

Step 2. Show the property, tell us about it. Upload photos of housing. Short description. Who is the housing suitable for? You can provide any additional information in the description below.

Enter the name of your ad, 60 characters available. Think about the headline and how to make your property stand out from its competitors.

Step 3. Prepare to receive guests.

We indicate our requirements for guests. There are standard requirements; in addition, you can request some of your own.

You can add “No bad ratings” and that the guest has already booked on Airbnb. In this way, you will protect yourself from inadequacy, but will lose newcomers to the site.

State house rules for guests. Is it possible to smoke, throw parties, bring pets, etc.

If guests break your rules (which they previously agreed to when booking), you can cancel your reservation online without penalty to you.

Next, we set up the booking calendar. How often do you want to receive guests? How many days in advance should guests notify you of arrival, what time of arrival. For Russia, it is better to issue an alert on the same day.

How far in advance can I book accommodation with you? Most offer up to 6 months. As a rule, people plan their vacation or business trip in advance.

How long can guests stay at your property?

When can you receive guests? Select dates when reservations are not available. If the apartment is not ready yet, just block your calendar for this month.

We set the price. The system automatically suggests average prices for your region. You can set up “smart prices”, i.e. the price will vary within a certain range depending on demand.

For the first guests, you can set a 20% discount for a review. You need this to attract your first clients.

Offer guests a discount who books for a long period of time. For example, for a week's stay, a 20% discount, for a month - 50%.

That's all! You can always edit all booking settings.

How does the booking work?

And Airbnb has 2 booking systems. Instant- standard option, as it was on the booking. The guest goes to the website, finds suitable accommodation and immediately books it.

Booking via request. The guest sends a reservation request to the host, the host reads it and can either confirm the request or cancel.

Recently, the Airbnb service has been switching everyone to instant booking, because... it is more convenient for guests. And in return, the owners have the opportunity to cancel the reservation if you are not comfortable with it, and you will not be charged a fine.

The host can always change the requirements for the guest before booking.