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Very often the work of a flight attendant is too romanticized: distant countries, meeting people, good mood, perfect uniform. But not everyone would think that this profession is also dangerous. And it's not that you have to fly over the clouds. Most often, the danger comes from passengers. About the heroic flight attendants who managed not to get lost in a difficult situation and fulfill their duty to the end, even at the cost of their own lives - further in the review.

Nirya Bganot

Nirya (Nirja) Bganot is an Indian flight attendant who rescued 360 passengers. 23-year-old flight attendant from India Nirya (Nirja) Bganot sacrificed her life to save 360 ​​passengers. It happened in the Pakistani city of Karachi. The plane PAN AM 73 was captured by radical Islamists. The stewardess did not manage to immediately warn the pilots. They were evacuated through an escape hatch so that the plane could not be lifted into the air. Nirya herself remained in the aircraft cabin. The terrorists demanded to bring the passports of all passengers in order to execute the Americans. The brave stewardess hid the documents of people who had US citizenship in the garbage chute and under the seats. Thanks to this, they survived. When the Pakistani police began to storm, and the terrorists began to shoot back, Nirya managed to independently evacuate passengers from the plane. She already wanted to get out on her own, but at the last moment she saw three more children in the cabin, hiding under the seats. While the flight attendant was taking the children out, the Islamists noticed them and started shooting. The girl covered the kids with herself and was mortally wounded. With the last bit of strength, she took the children out of the plane, and then died

Aviadeboshir, who tried to deploy the Surgut-Moscow flight, was arrested for two months and then may be sentenced to 12 years in prison. In Khanty-Mansiysk, a judge, reading out the case file, said that Shapovalov had frightened the plane's crew. Relatives of the air hooligan in a village near Surgut recall that from time to time he behaved strangely, but never drank. And seven years ago he first came to trial for breaking glass in a relative's house.

Of the listeners, only journalists are selected for the election of a measure of restraint in the courtroom. None of those close to him from neighboring Surgut came to talk to Shapovalov.

The Khanty-Mansiysk District Court arrested Pavel Shapovalov until March 22. Under the article - "hijacking an aircraft with the use of violence" - he faces up to 12 years behind bars. According to Shapovalov's lawyer, his client still cannot explain the motives for his action.

"He says: he just went to the toilet, walked back to the place, there was a stewardess. Why and why and for what purpose I approached her, I cannot explain," said the lawyer of Pavel Shapovalov, Evgeny Zherdev.

“He told me that he had an official message for the ship's commander and that he was demanding a change in course. No signs of alcoholic intoxication were found. He behaved appropriately,” said the flight attendant Maria Nikulina.

“Having received the information from the flight attendant, we made a decision together with the Aeroflot MCC to land at the nearest airfield in order to save the ship and passengers. We did not have time for emotions and feelings,” explained Rustam Tsybakin, the commander of the Boeing 737-800 aircraft.

In the native village of Ugut airbosher near Surgut, they still cannot believe what happened. Shapovalov's mother says that it must have been some kind of clouding. According to her, this has happened to Pavel before.

"He says something is wrong, some kind of jumps. Awards, he says, where is my award, the crosses that he earned at the front. This is what happened," the woman said. that Pavel had not warned anyone about his trip to Moscow, his relatives were sure that he had gone to look for work in Surgut.

"Yes, he went to the minibus at five in the morning, got in, took a minibus, went to look for work, I was expecting him home in the evening."

At the last place of work - in the Yugansk reserve, where Shapovalov worked as a forester, and then he was fired for absenteeism, they speak of him as an introverted person with his own oddities.

"In winter I got off the blizzard road. I could have followed the tracks. And he was sitting in tights under a tree," said Evgeny Strelnikov, director of the Yugansky State Nature Reserve.

Former colleagues also claim that Shapovalov did not drink at all, even at banquets he was seen only with juice. They did not find alcohol even now - during the examination.

According to the results of the examination, alcohol and drugs were not found in his blood.

When applying for a job, he provided all the necessary certificates and fresh licenses, that is, quite recently, he passed the necessary medical examination without any problems. Searches were carried out in the house where Shapovalov had lived for the last three years - no weapons or ammunition were found there.

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Very often, when I read about any Japanese manners, I find myself on sites / videos / courses where they refer to the flight attendants and their dexterity, or the flight attendants themselves teach the people etiquette. If you think about it, the roots of Japanese respect for the profession are understandable. But it is still unusual to read their advice ... There is too much dissonance - girls and ladies, often even without higher education, teach newcomers from large international corporations business etiquette!

Training books from flight attendants.

Maybe it’s because I’m Russian. Or in the requirements for flight attendants ... After all, they often look something like this:
· citizenship of the Russian Federation or the Republic of Belarus;
· age 19 - 30 years;
· education not lower than specialized secondary;
· proficiency in English at the Pre-Intermediate level;
· knowledge of an additional language is encouraged (Armenian, Spanish, ...)
· girls: height 160 - 180 cm, clothing size up to 46;
· boys: height 170 - 185 cm, clothing size up to 54;
· the ability to swim, eyesight up to -2.5;
· availability of a valid passport.

Or even like this:
· sociability;
· Benevolence;
· desire to work with people;
· knowledge of English at a basic level;
· education is not lower than complete secondary.

That is, they hire all the more or less healthy and young. No special skills are needed, and special ones will be trained in three-month courses. That is why I and my friends often treat them as low-skilled personnel. Even with a deservedly good salary, everyone agrees that the work is hard.

In Japan, the prestige of the profession of a flight attendant is very high! The requirements for the applicant from ours are not very different, but they are amazingly trained in manners. Naturally, they also know the safety rules and know how to evacuate passengers, that is, their main duties. But you must admit that emergency situations happen quite rarely, and you have to carry tea and communicate with passengers every day. It is on the daily duties that the Japanese pay special attention to. Therefore, stewardesses are taught to speak correctly and beautifully, to serve food correctly, to dress correctly, to smile correctly, to comb their hair and make up ... Probably, from my past posts you have already understood that all this knowledge is not superfluous for samurai.

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Accordingly, after years in the sky, flight attendant etiquette skills are bouncing off their teeth. Often, former flight attendants even open their own courses! Where do not forget to indicate who they worked with before. They are also invited to international companies to conduct a lesson for beginners on beautiful make-up "from flight attendants", on demeanor "from flight attendants", on polite speech "from flight attendants", etc.

Signature on the site: " JAL 元 国際 線 CA の よ う な 、 美 し い 所作 が 身 に つ き ま す!"Let's learn how to behave like a JAL flight attendant.

That night, a plane from Khanty-Mansiysk landed at Sheremetyevo airport. He delivered the passengers of the aircraft to the capital, which one of the passengers tried to hijack on the way from Surgut to Moscow. This happened 30 minutes after takeoff. The man demanded to send the liner to Afghanistan, stating that he had a weapon and he would use it if the crew did not change course.

A failed hijacker. Stewardesses reported the details of what happened on board in Moscow. The flight attendants said that the attacker had no signs of alcohol or drug intoxication.

Eva Krycek, senior flight attendant: “The speech was coherent. There was no alcohol smell. He was not drunk. After landing, while we were waiting for the special services, he looked out the window. We told him that now there will be just refueling so that we have enough fuel to go to Afghanistan. Therefore, he calmed down, looked out the window, did not speak to anyone and, apparently, fell asleep. "

After the request to change the course, the crew decided to land the plane. , employees of the special services. Now he faces up to 12 years in prison for attempting to hijack an aircraft. None of the passengers were injured, but several people turned to psychologists for help.


Svetlana Petrenko, an official representative of the Investigative Committee of Russia: “During the flight, he tried to break into the cockpit and demanded to change the course of the aircraft. The aircraft commander made a decision to make an emergency landing in Khanty-Mansiysk. The suspect has been detained. This is a 41-year-old resident of Surgut, Pavel Shapovalov, previously convicted of damage to property. "


Shapovalov found it difficult to explain the reasons for his action. When asked why he wanted to go exactly to Afghanistan, the man said: “It's not as simple as it seems from the first time.

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