Turkish Airlines (Turkish Airlines). Turkish Airlines: check-in for a flight in Russian Turkish Airlines check-in for how long

Turkish Airlines (Turkish Airlines)

Code IATA: TK
ICAO code: THY
A country: Türkiye

National airline of Turkey

Year of formation: 1933
Alliance membership: Star Alliance
Official website of the airline: www.turkishairlines.com
Address: Turkish Airlines General Management, Building Ataturk Airport, Yesilkoy, 34149 Istanbul, Turkey
Phone: +90 850 333 08 49
Fax: +90 212 465 21 21
Email: [email protected]
Address of the representative office in Russia: Moscow, st. Valovaya, 35, business center Wall Street
Representative office phone number in Russia: +7 495 980 52 02, +7 800 700 61 61
Fax office in Russia: +7 495 933 55 23
E-mail of representative office in Russia: [email protected]
Base airports: Ankara Esenboga, Istanbul Sabiha Gokcen, Istanbul Ataturk

Turkish Airlines (Turkish: Türk Hava Yolları Anonim Ortaklığı, translated as Turkish Airlines) is the flag carrier of Turkey, based in Istanbul. Operates regular flights to 220 foreign and 42 domestic airports in Europe, Asia, Africa and America. The airline's main hub is Istanbul Ataturk International Airport (IST), with secondary hubs being Ankara Esenboga International Airport (ESB) and Istanbul Sabiha Gokcen International Airport (SAW).

The airline has a staff of about 12,000 employees.

Subsidiary airlines include Anadolujet, SunExpress and B&H Airlines.

Turkish Airlines flies from 42 airports in Turkey. Turkish Airlines is the leader in domestic transportation, taking into account the low-cost division of AnadoluJet. Competitors include Onur Air, Pegasus, SunExpress (50% owned by Turkish Airlines) and Atlasjet.

Most of Turkish Airlines' international flights operate from Istanbul Ataturk International Airport, from where flights to 50 destination countries take no more than three hours. Turkish Airlines serves 220 destinations outside Turkey to about 108 countries. Flights are made across the Atlantic Ocean to North America - Atlanta, Boston, Washington, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston, to South America - Bogota, Buenos Aires, San Paulo.

The major destinations in Asia are Bangkok, Hong Kong, Guangzhou, Jakarta, Kuala Lumpur, Manila, Osaka, Beijing, Seoul, Singapore, Shanghai, Taipei, Tokyo, Ulaanbaatar, Hanoi and Ho Chi Minh City (Saigon).

Flights internal: Adana, Ankara, Antalya, Batman, Gaziantep, Denizli, Diyarbakir, Izmir, Kayseri, Kars, Kahramanmaras, Konya, Lefkosa, Malatya, Samsun, Trabzon, Elazig, Erzincan, Erzurum.

Flights to CIS countries: Almaty, Astana, Ashgabat, Baku, Bishkek, Ganja, Dnepropetrovsk, Donetsk, Dushanbe, Ekaterinburg, Kazan, Kiev, Minsk, Moscow, Odessa, Osh, Rostov-on-Don, St. Petersburg, Simferopol, Tashkent, Ufa

International flights: Abu Dhabi, Algeria, Amman, Amsterdam, Athens, Bangkok, Bahrain, Basel, Barcelona, ​​Beirut, Belgrade, Berlin, Bodrum, Brussels, Budapest, Bucharest, Warsaw, Vienna, Venice, Hamburg, Hanover, Hong Kong, Dalaman , Damascus, Doha, Dubai, Dublin, Dusseldorf, Geneva, Zagreb, Cairo, Karachi, Casablanca, Cologne, Copenhagen, Kuwait, Lagos, Lyon, Lisbon, London, Ljubljana, Madrid, Manchester, Milan, Mumbai, Muscat, Munich, New -Delhi, New York, Nice, Nuremberg, Osaka, Oslo, Paris, Beijing, Prague, Pristina, Riga, Rome, Sanaa, Sarajevo, Seoul, Singapore, Skopje, Sofia, Stockholm, Strasbourg, Tbilisi, Tabriz, Tehran, Tel -Aviv, Tirana, Tokyo, Tripoli, Tunisia, Chicago, Shanghai, Stuttgart, Zurich.

Airplane a park: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Airbus A340-300, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 777-300, Embraer 190

As of June 2014, Turkish Airlines' fleet consists of 228 aircraft, not counting the fleet of its subsidiaries:

	Aircraft type	Number- in	Ordered	Number of places				Notes
							Total
								Domestic flights, Europe
								Domestic flights, Europe
								Domestic flights, Transcaucasia
								Europe, Middle East, Far East, North America and Africa
								Domestic flights
								Domestic flights, short- and medium-haul flights
Boeing 737-900ER
								Singapore, London, New York, Chicago, Hong Kong, Tokyo, Los Angeles, Beijing, Sao Paulo
Total		2 31

Turkish Airlines will provide its passengers with wi-fi internet and television on international flights. Passengers will be able to watch BBC World, BBC Arabic and Euronews. And the Internet (free) can be used from any device - mobile phones, laptops and tablets. This system is installed by Panasonic on 11 Boeing 777-300ER and 10 Airbus A330-200.

Business class on long-haul routes

Aircraft:
Services:

Fully reclining luxury seats for passengers traveling on long-haul routes;

Each chair is equipped with a personal monitor with an entertainment system;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks;

Chef on board on routes: New York, Washington, Los Angeles, Tokyo;

Business class on medium-haul routes

Airplane: A321.

Services:

Salon with a fixed configuration of seats;

Comfort class on long-haul routes

New York, Sao Paulo, Los Angeles, Toronto, Beijing, Shanghai, Guangzhou, Hong Kong, Tokyo, Bangkok, Ho Chi Minh City.

Aircraft: A330-200, A330-300, A340-300, B777-300R.

Services:

The comfort class cabin is located in the central part of the aircraft;

The distance between the seats is 116 cm, width 49 cm;

Each chair is equipped with a personal monitor with an entertainment system;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks

Economy class

Aircraft: A321, A320, A319, A310, B737-800, B737-900, B738.

Services:

Convenient and comfortable chairs;

Wide selection of hot dishes and alcoholic/non-alcoholic drinks.

On flights Istanbul - Moscow - Istanbul TK415/416 on A321 aircraft, each seat is equipped with a personal monitor with an entertainment system (business and economy class).

* - the total sum of three measurements should not exceed 115 cm (55x40x23 cm).

** - you can additionally take a folding stroller with dimensions up to 115 cm.

With 24 partner airlines, Star Alliance offers the world's broadest route network, plus the benefits of a large, time-tested alliance such as coordinated flight schedules, common or compatible frequent flyer award programs, check-in privileges, preferential treatment for luggage transportation and much more.

Lufthansa Regional's network of regional carriers, connecting various regions of Europe, is an excellent complement to the Star Alliance route network. To complete the offer, there are additional partnership agreements with some other airlines.

At your service - 1293 destinations in 190 countries, 20500 daily flights, access to more than 950 lounges around the world and many other benefits.

check-in

The airline has created a loyalty program called Miles and Smiles for frequent flyers. By traveling with Turkish Airlines and its partner companies (American Airlines, Air New Zealand, Asiana Airlines, Austrian Airlines, Lufthansa, SWISS, TAP Portugal), you can earn bonus points (“miles”) that can be used to purchase tickets or upgrade your level in the program.

The holiday season is beginning, so people are rushing to choose the most favorable places to relax. Many people often dream of spending their summer holidays in Turkey. However, in order for the flight to this country to be successful, it is necessary to use the services of a proven and reliable carrier. This is exactly what Turkish Airlines is. It is the flagship Turkish carrier and operates many flights to different destinations. Let's find out what this company is, what flights it serves and what services it offers.

This air carrier is based at the main airport of Turkey - Istanbul. It also cooperates with Ankara Airport and others. Regularly operates 220 international and 42 domestic flights. The airline serves over 20 million passengers per year. It should be noted that this is a relatively old company, having been built in 1933.

At the beginning, flights were operated between Istanbul, Ankara and Eskisehir. Over the years, the airline's fleet of aircraft began to increase, so it began to serve flights to other destinations. In 2008, Turkish Airlines became a member of the Star Alliance, and a few years later it was awarded the title of one of the best airlines in the world. Today, this carrier operates regular flights to New York, Atlanta, Washington, San Francisco, Los Angeles, Phuket, Beijing, Shanghai, as well as to such Russian cities as Sochi, St. Petersburg, Moscow, Stavropol and others. Thanks to this airline, you can get to your desired destination using the most convenient route.

Contact details

Many people are interested in: how to contact Turkish Airlines? Note that it has its own official website, which provides all the detailed information about flights, services, etc. You can find the official resource at www.turkishairlines.com. Those who wish to resolve all issues in a personal meeting do not have to fly to Istanbul, since the airline has its own branch in Moscow, which is located at st. Valovaya, 35. There are other ways to contact the carrier in Russia:

• Email - [email protected] ;
• hotline number - +7 495 980 52 02;
• fax - +7 495 956 46 08.

As you can see, there are many ways to communicate. But the most profitable is, of course, the official website, where you can get acquainted with any information and choose a suitable flight. Reviews about Turkish Airlines show that the company's employees always get in touch quickly and clearly explain all points of interest.

Home page of the Turkish Airlines website

Airline services

Each air carrier strives to create comfortable conditions for its passengers. This is exactly what Turkish Airlines does. The company is doing everything possible to ensure that passengers use its services more often. Reviews about Turkish Airlines are completely different, but no one denies that the carrier offers many profitable services that anyone can take advantage of. Let's look at the main features offered by Turkish Airline:

1. Food on board. It is much more convenient to eat delicious food on the plane than to take food with you and unpack it in front of everyone. It is much better if cold appetizers and hearty hot dishes are served ready-made, with all the cutlery and napkins. In this regard, Turkish Airlines has thought through everything to the smallest detail. Absolutely all passengers can choose their favorite food and drinks and try them during the flight. The airline offers a wide range of dishes to suit every taste.
2. Entertainment centers. Many of the airline's aircraft have entertainment centers where you can play video games, watch movies, listen to music, etc.
3. Internet access. As you know, some carriers prohibit passengers from using electronic gadgets with the Internet during the flight. However, this does not apply to Turkish Airlines. The company allows its passengers to chat online, send SMS, talk on the phone, read news online and much more.
4. Possibility to recharge electronic devices. Some airliners have sockets with which you can charge your gadgets.
5. Ability to monitor takeoff and landing. Thanks to special cameras that are mounted in the tail and nose of the aircraft, you can monitor how it takes off and lands.
6. Choosing a location. Turkish Airlines offers its passengers the choice of seats on their planes. However, you must pay for such a service. There is also the possibility of choosing a seat for group passengers.
7. Car rental. Upon arrival at the destination, a person is faced with the problem of finding transport to get to the place. Thanks to the Turkish Airlines service called “car rental”, you don’t have to worry about this, since for an additional fee a car will be waiting for you upon arrival and will take you to the right place.
8. Transport of minors. For those parents who, for certain reasons, cannot accompany their minor children, there is a service according to which the flight attendant will be responsible for the child during the flight. To do this, just write an application and draw up an agreement with the airline.
9. Special services for passengers with disabilities. Turkish Airlines has everything thought out for this group of people. They have the right to skip check-in, check in luggage, board, etc. They can also choose their seats and bring medical equipment with them: a stroller, crutches, etc.

Of course, the list of Turkish Airlines services does not end there. Passengers can also count on medical assistance on board. You can learn more about this service by contacting the airline directly.

Economy Class Turkish Airlines

Check-in and baggage allowance

Every passenger who uses the services of Turkish Airlines must know the check-in and baggage rules so that no problems arise at the airport. So, those interested can register for a flight either online or directly at the airport before departure. Online check-in is available one day before the flight, and it ends 1.5 hours before the flight. During this time, you can choose a seat convenient for you, print out your boarding pass, etc. In addition, passengers have the right to check in for the flight using electronic terminals. It is very important to arrive at the airport on time and have time to go through all the necessary procedures, since the air gate staff will not serve late arrivals.

As for baggage allowances, Turkish Airlines has standard ones. In economy class, passengers are allowed no more than 20 kg of luggage per piece, and for those traveling in business class - 30 kg.

Also, luggage must be securely packed, otherwise it will not be accepted at the airport. You can pack it yourself at home or at the airport for an additional fee. The size of the cargo should not be more than 158 cm in all respects. Hand luggage must be no heavier than 8 kg and no larger than 23x40x55 cm. For extra-heavy luggage, passengers must pay according to the established tariffs, which are indicated on the official website. You can also find out in a personal conversation with airline employees how much you will need to pay extra for excess cargo.

What can and cannot be carried on board?

This airline does not impose any special restrictions on the carriage of items. Those who wish can always take on board their favorite books, magazines, personal hygiene products, clothing, electronic devices, dishes, children's toys, photographs, haberdashery, etc. The list of prohibited items includes:

• flammable substances;
• radioactive materials;
• poisonous and poisonous substances;
• magnetized objects;
• toxic substances, chemicals;
• weapons of any kind;
• sharp and piercing objects;
• corrosive and oxidizing substances.

If a passenger dares to take such things with him, he will not be allowed on board and his flight will end there. It is very important to follow the rules and act according to established standards.

Turkish Airlines pilots and flight attendants

Turkish Airlines: reviews

Thanks to reviews, you can understand what a particular airline is like. On forums, people massively share their impressions after the flight, and also talk about what they liked and what they were outraged by. They also make proposals that may be of interest to the air carrier's management. As for Turkish Airlines, this company has a lot of reviews from passengers, because every day it serves millions of people. Based on them, we can conclude that the carrier has many advantages, namely:

• talkative and polite flight attendants;
• tasty food;
• free and spacious salons;
• interesting films offered in entertainment centers;
• fast arrival on site;
• issuance of various disposable kits: eye masks, dental kits, etc.;
• inexpensive tariffs for extra-heavy cargo.

However, there are some disadvantages that upset passengers. This includes: a strong feeling of turbulence, problems with changing airline tickets, lack of conditions for flying infants. It is likely that these shortcomings will soon be resolved, and passengers will be even more happy to use the services of this carrier. It is very important to leave reviews so that those who are going to use the company's services know what to expect. A passenger's review of Turkish Airlines is a real opportunity to understand what the airline is like, how it treats passengers and what conditions it offers. Don’t forget to leave your opinion on the carrier’s official website, which will help future customers make their choice faster.

In contact with

The airline Turkish Airlines has been operating since 1933. The head office is located in Istanbul, the main hub is in the city of Ataturk, which is an international port. Additional hubs are Esenborg in Ankara and Sabiha Gokcen in Istanbul. The airline's branches are B&H Airlines, Anadolujet and SunExpress. Since 2008 Turkish Airlines has been a member of Star Alliance. For three years in a row, starting in 2012, Turkish Airlines was included in the TOP 10 of the world's best.

Information about the company's fleet

The airline owns more than 300 aircraft, not counting the fleet of its subsidiaries:

• Airbus models - A319-100, A320-200, A321-200, A321neo, A330-200, A330-300 and A340-300 with a capacity from 126 to 289 seats;
• Boeing - 737-700, 737-800, 737-900ER, 737 MAX 8, 737 MAX 9 and 777-300ER with a capacity of 149 to 337 passenger seats.

In addition, there are 10 Airbus freighters, models A310-300F and A330-200F.

Airline contacts

• office in Moscow - st. Valovaya 35, Business Center;
• phone 8 800 700 61 61;
• Email [email protected];
• Turkish Airlines official website in Russian turkishairlines.com;
• IATA code - TK;
• ICAO code - THY.

Baggage rules

The maximum baggage allowance on any Turkish Airlines flight is 32 kg. For domestic flights, free carriage is:

• Business - 30 kg.
• Economy - 20 kg.
• Promotional flights - 15 kg.

There are exceptions - for the XHQ class a maximum of 40 kg, for infants 10 kg. The airline operates a baggage weight concept, which means that the number of seats within the normal range within the country is not limited.

There are rules for free baggage allowance that combine weight, number of pieces and dimensions. There is no Russian direction for this concept. It is worth considering that the standards for some classes and areas change periodically.

Excess baggage is charged at 8 Turkish lira per 1 kg on domestic flights. For international flights, the surcharge takes into account the destination and type of flight - direct or transit.

Free baggage allowance to Europe and Asia

Free baggage allowance to North America

General rules for free carriage

Full details can be found in the Do you have any questions? in the Baggage Information tab.

Main directions

There are more than 40 airports to destinations in Turkey, the most popular are:

• Amasya and Antalya;
• Canakkale and Bursa;
• Balikesir in Edremit.

There are orders of magnitude more foreign flights - 220 points in 100 countries. These are the capitals of most countries, the most popular resorts and places of interest to tourists:

• Aalborg and Aarhus in Denmark;
• Abidjan in Africa;
• Abu Dhabi in the UAE;
• Havana, New York, Phuket, Shanghai.

In Russia, receiving airports are located:

• in Voronezh, Sochi, Yekaterinburg and Ufa;
• in Moscow, Samara and Krasnodar;
• in Rostov-on-Don, Kazan and St. Petersburg.

From the national airport, most flights depart within 3 hours.

Service and additional services

The Turkish Airlines Corporate Club offers business clients an exclusive benefits program:

• annual discounts;
• carriage of additional baggage;
• free tickets;
• selection of a seat in the passenger compartment.

Members enjoy the benefits without any payment or obligation. Using filters on the official website, special routes can be divided into categories - swimming and rock climbing, cooking and shopping, mountains and romance, extreme sports and wildlife. The company helps you book a car, a hotel room, obtain an electronic visa and insurance.

Passengers have access to:

• hundreds of films, television shows and games on board aircraft;
• the Fly Good Feel Good program, which collects expert advice on how to make travel and flights as comfortable as possible;
• Skylife online information publication.

Meals on board

check-in

Check-in is carried out in the standard way at the counter, there is check-in for the flight via the Internet, using a mobile device and, in Turkey, at self-service kiosks.

In this article I want to clearly look at registration for Turkish Airlines aircraft. I recommend that you go through this process via the Internet, without any queues and in a relaxed atmosphere. This will not only save time at the airport, but also be one of the first to choose your favorite seats on the plane, which is very important, especially on long flights.

It is worth noting that, unfortunately, online check-in for a flight is not available at all airports. So, for example, when flying out of Sarajevo, I was not able to take advantage of this opportunity. In other cases, she helped me a lot: you don’t have to rush and don’t stand in line. This option can also be considered irreplaceable if you do not have checked luggage, but only hand luggage. Then, upon arrival at the airport, you need to immediately go to the check-in and security counter.

Okay, let’s leave the theory aside for later, let’s look at everything using a specific example.

1. Online check-in for regular Turkish Airlines flights begins 24 hours before departure. This is very convenient; you register at home, even if you then have to go to the airport by train or bus across the country. Slowly, in a calm environment, and not rushing around the nearest cafes in search of WiFi.

Attention! If the flight consists of several flights, check-in will become available 24 hours before the departure of the last one!

To begin the registration procedure, go to the TK website, where you will be asked to indicate the electronic ticket number ( E-Ticket Number) or PNR code ( Booking Reference), as well as name ( First Name) and last name ( Last Name) passenger, then click Next >> ( Continue).

In this case, pay attention to the “ To start online check-in only for mentioned passenger please click.“. This is a function for those who have several people on their ticket and want to complete the check-in procedure only for the passenger whose first and last name you just entered. By default, the checkbox is not checked, and in most cases we do not need it.

Please keep your booking reference and e-ticket number confidential for your own security – Please keep your e-ticket number confidential. for your own safety.

2. If you entered all the data in the first step correctly, you will be directed to the next page. It is used to select a flight for check-in, indicate the bonus account number of Turkish Airlines or another airline member of Star Allians ( Frequent Flyer Card Number) and your nationality ( Nationality). Please note that the Turkey Card ID field ( Republic of Turkey ID Number) can only be completed by citizens of the Republic of Turkey. Then click the Next button.

Please note that flights for which check-in functionality is already available are marked as Available to Check-in.

3. A new inscription will appear at the bottom. You need to check the corresponding box in the green box indicating that you agree with their rules and click again Continue.

I accept the above conditions and would like to continue check-in –I agree to the airline's rules and would like to continue checking in online.

4. We have reached the step where you need to specify a seat for yourself and the other passengers. You can read about which seat is best to choose on the plane in a separate article.

As you can see, we have a diagram of the plane and a schematic representation of all the passenger seats in our class. White, empty squares are free spaces, and we can choose them. We select, click on them with the mouse and the corresponding place will appear opposite your last name. After this procedure, click next. If the flight has connections, you will be asked to select seats on other planes. Do it.

Once we have secured our seat on all segments of the flight, we can move on to the next page.

5. This concludes our registration. At this step, you can still go back and change seats, but not until your boarding passes are printed.

So now you need to print ( Print) all boarding passes ( Boarding Pass) in the corresponding column. You will need to come directly to the flight with these sheets. Try not to crumple it, as I did, putting it in my trouser pocket; at the Donetsk airport during security, the scanner only read the security code from the boarding pass 5 times, I had to be nervous.

Please note that without a Boarding Pass you will not be able to board the plane! Please don't lose these papers. To be on the safe side, I recommend printing out several copies and placing them in different places, plus taking one with you on a flash drive in electronic form (I recommend studying this in my article on documents on a trip).

6. Printing your boarding pass is done in this way: after clicking on the Print button for the corresponding flight, a pop-up window will pop up (make sure that they are not blocked by your browser!)

Click here Please click here to print the boarding pass to send to the printer for printing, and be sure to save it on the computer with the item Please click here to download the boarding pass. We repeat for each landing flight.

If the passengers have made the ticket payment via internet or call center, main credit card is required to be presentes during the boarding time – If a passenger purchased a ticket online or by telephone, they will be required to provide their credit card used for payment as proof of its physical presence at the time of boarding. I’ve never seen it in practice, but just in case, I don’t buy through a virtual credit card, but only pay with a physical one.

7. That's all, actually! Congratulations and have a safe flight!

Any questions? Ask in the comments!

Answers to frequently asked questions

What to do with your luggage?

If you have checked baggage, you will have to check it. As a rule, to do this you need to stand in line with those who are checking in for the flight (even if you have boarding passes). And only some airports have a separate counter and even a self-service baggage check-in machine for such passengers. If you only have hand luggage, go straight to boarding.

I checked in for the flight, but I can’t print out the boarding passes; instead of the print item, there is Info.

There are a number of reasons why the service does not allow you to print your boarding pass. In such cases, you will be able to receive them during check-in at the counter, along with everyone else.

I bought a ticket at a travel agency and online registration is not available to me. This is true?

Yes indeed. Travel agencies buy places in “blocks”. You will only be able to check in at the airport.

Can they ask me for the card with which I paid for the tickets?

Yes, but only if you purchased directly from that airline's website.

Flag carrier of Turkey, based in Istanbul. Operates regular flights to 220 foreign and 42 domestic airports in Europe, Asia, Africa and America. Turkish Airlines flies to 120 countries, more than any other airline. The airline's main hub is Istanbul Ataturk International Airport (IST), with secondary hubs being Esenboga International Airport, Ankara (ESB) and Sabiha Gokcen International Airport, Istanbul (SAW). In 2006 and 2007, 17 million and 19.7 million passengers were transported through the airport, respectively. The airline has a staff of about 31,000 employees. On April 1, 2008, the airline became a member of the Star Alliance.

Online registration

Airline rules

There are several options for checking passengers for a flight.

• online issuance of a boarding pass via the Internet;
• through a mobile application;
• issuing boarding passes directly at the airport;
• Registration closes 40 minutes before flight departure time.

The weight of baggage included in the Turkish Airlines ticket price is determined by the class of service and destination. The cost of each extra kilogram is also not fixed; it depends on the route.

Taxi cost calculation to the airport