Check in for your flight from home or office
All you need is a computer or mobile device
You choose a comfortable seat in the aircraft cabin yourself
In accordance with the terms of the “Seat Selection” service
Avoid queuing at the reception desk
Use your mobile boarding pass to go through security (not available at all airports)
Conditions for online registration
- You travelling own flights Nordwind Airlines(N4)
- No more than 24 hours and no less than 1 * hour before flight departure. * For flights departing from foreign airports in the Russian Federation - 4 hours (except for Antalya, Yerevan, Cam Ranh, Cancun)
- You are flying without animals, weapons or luggage in the passenger seat
- You don't need special services. For example: accompanying people with disabilities, accompanying a child without parents, and others
- In your luggage or hand luggage no prohibited items or substances
How to register online?
- Step 1
Search for passengers
In the form, please indicate the passenger's last name and ticket number. After that, click on the “Search” button. If several people are flying, add fellow travelers using the “Add Passenger” button. After filling in all the data, click “Proceed to online registration”.
- Step 2
check-in
At the check-in stage, you can choose a seat in the aircraft cabin and order additional services. After selecting the required services, click on the “Register” button.
- Step 3
Payment for additional services
Pay for additional services selected at the previous stage. When paying, please provide a current phone number and email address. This is necessary to send you a payment receipt.
- Step 4
Receiving your boarding pass
Receive and print your boarding pass. You will need it to go through security and when boarding the plane. If it is not possible to print your boarding pass, do so at the airport check-in counter.
Transfer passengers
When traveling on transfer flights, you must remember that check-in for a flight for each individual section opens 24 hours in advance and ends 1 hour before the departure of the flight in this direction.
If, when completing online check-in, there are more than 24 hours left before the departure time of the second flight, check-in will only be available for the first leg of the route.
For your convenience you can:
- Use the online check-in service in stages for each flight (in accordance with the start and end period of online check-in for a given flight)
- Use the online check-in service at the same time for all flights in the route (during the period coinciding with the period of online check-in for both flights in the route)
Mobile boarding pass
On flights departing from:
– Sheremetyevo Airport (Moscow), domestic and international destinations;
– Pashkovsky Airport (Krasnodar), domestic routes;
– other airports, we recommend checking the possibility at the departure airport help desk;
When passing through pre-flight inspection, at passport control, at the boarding gate and on board the aircraft, it is enough to present your boarding pass on the screen of your portable device.
To do this you should:
- Save your boarding pass in your device's memory in case you don't have Internet access
- Make sure your electronic device has sufficient battery power
Additional Information
- On flights operated under a code-share agreement with the airline Pegasus Fly, online registration is not available.
- Upon arrival at the airport, the passenger is required to present all baggage, hand luggage and personal items to the check-in counter for weighing and check-in.
- Online check-in for fares: “Light Economy”, “Optimum Economy”, as well as for passengers of charter flights, is available upon ordering the “Seat selection” service. If you do not need the online check-in service, you can use the standard check-in procedure at departure airports.
- You can familiarize yourself with the rules for carrying checked and excess baggage.
- Even when completing online check-in, remember the time required to complete all mandatory pre-flight procedures (security control, and for international transport, customs formalities). It is recommended to arrive at the airport early!
- If, after completing the online check-in procedure, you need to change or return your air ticket, you must cancel the check-in by contacting the airline's contact center no later than 40 minutes before the flight departure.
- For flight safety reasons, the airline reserves the right to change the seat you have chosen on board the aircraft at the direction of the aircraft commander.
- For passengers with Hahn Air (H1) tickets, online check-in is not available.
- On some foreign destinations, after completing online check-in, the passenger will be notified of the need to go to the check-in counter at the airport to receive boarding pass standard established by the airport.
- Check-in for a flight using self-check-in kiosks located at airports is available to passengers who have previously purchased the “Seat Selection” service.
Online registration allows you to register for the desired seat at a convenient time. The “Online check-in” service is additional and is provided upon the passenger’s agreement with the terms and conditions of the service.
Online registration conditions
1. Online check-in begins 24 hours and ends 1 hour before flight departure.
2. When completing online registration, the terms of the Seat Selection service apply.
3. You are traveling on regular and charter flights of NordStar Airlines from the cities indicated in the list:
Belgorod
Vladivostok
Ekaterinburg
Kemerovo
Krasnodar
Krasnoyarsk
Makhachkala
Novokuznetsk
Novosibirsk
Norilsk
Rostov-on-Don
Saint Petersburg
Severo-Yeniseisk
Khabarovsk
1 Except for flights Y7-401, Y7-402, Y7-403, Y7-404
4. In the case of online check-in and the presence of baggage and hand luggage, the passenger must apply for their registration at the flight check-in counter at the airport of departure before the check-in time for the flight. Registration for domestic flights ends 40 minutes before the flight departure time, for international flights 1 hour before the flight departure time.
5. You travel without animals.
Instructions for online registration
Passenger search
When checking in for a flight, you must indicate the passenger's last name and flight information, exactly as they are indicated in the itinerary - receipt of the electronic air ticket:
- Passenger's last name - indicate the passenger's last name as it is indicated on the ticket (first and middle names should not be entered).
- Ticket number - indicates the 13-digit ticket number of the registered passenger (for example: 4766110074598).
- Departure date - indicate the flight departure date in the format DD.MM.YYYY (for example, 12/12/2016) - use the “Calendar” element.
- Flight number - indicate the flight number in digital format (for example: 107).
After filling out the form, click on the button "Search for Passenger".
check-in
It is possible to check in for a flight provided that online check-in is available.
If several people are flying, add fellow travelers using the “Add Passenger” button. After filling in all the data, click "Proceed to online registration".
To view the selection of seats in the aircraft cabin, you must click on the button "Choosing a place" and in the block that appears, you should select a seat in the aircraft cabin.
Once a seat has been selected for all passengers, it is necessary to confirm that passengers have read the online check-in conditions and click on the button "Register".
Boarding pass
After successfully checking in for a flight, the passenger is taken to the “Boarding Pass” page. You can use your boarding pass:
- View and print - button "View boarding pass".
- Send by email – button “Send boarding passes by email”.
Changing the selected location after registration has been completed
It is not possible to select another seat in the aircraft cabin after successfully completed check-in.
Changing your seat is only possible at the departure airport.
Good day to all!
Today I want to tell you about my experience of flying with the airline. NordWind. We flew with this airline because we were buying a tour to the Dominican Republic and had no choice about who to fly with. And since booking tickets and a hotel on your own is more expensive than a package tour, we decided on it, although we haven’t been flying through tour operators for quite some time. We flew from the Pegasus company. Well, let's start from the very beginning, I tried to get through electronic registration for the flight and was surprised to discover that all places (absolutely all) are paid. Prices range from 2000 to 7500 per seat, depending on its convenience. This was my first time encountering this, but I decided that paying for seats that you should be seated in for free was absurd. As a result, when we flew there, my husband and I were seated in those “trump seats” near the emergency exit, where we could stretch our legs. Then many came up and asked how much we paid extra for them, it turns out we had to pay an extra 7500 rubles for them, so we are pretty lucky, I thought then, but it was too early to draw conclusions. People began to walk around the cabin of the plane to be seated together, since they were seated at different ends. When we had already arrived in the Dominican Republic and Pegasus was taking us by bus to the hotel, we were immediately offered to book seats on the return plane, of course not for free, arguing that we could then sit at different ends of the plane and it would be better to immediately choose seats next to each other. In general, NordWind is a whole chain of surcharges for any reason. By the way, we actually flew back separately, though one after the other. And there was also a problem with the seating of passengers; they were looking for a seat among those available, since several people were seated in the same seats.
For almost 12 hours of flight, they feed you only once; if you want to eat again, then pay money. Of course, I understand everything, but it seems to me that they should feed you at least 2 times, as other airlines do. Some airlines serve 2 meals in 8 hours. And in addition, the amount of food was not calculated at all and there was no reserve, for example, on the way back, I ran out of chicken and they began to distribute the remaining fish to everyone, and the stewards managed to get through less than half of the plane. The food is pretty good, you can eat it. For example, I show the diet: fish and rice, 2 buns (I really don’t understand why there are two of them), butter, potato salad, pirozhenko.
There is no alcohol on board, not even wine or beer, that is, everything is strict, only juices and water. Moreover, the juices also run out towards the end of the flight and they are no longer poured into two glasses so that there is enough for everyone.
There were televisions in the cabin, but when we flew there there were no headphones and probably we just had to buy them. But there is no point in buying, since all the films are in English, Chinese and French, and this is in Russian airline, in general, the logic is not very clear to me. On the way back, the TVs did not work at all, that is, they simply did not turn on.
Baggage.
This airline allows 20 kg. per person for one suitcase. This is the first time I’ve encountered this, that is, one suitcase cannot weigh more than 20 kg, even if there are 10 of you with one suitcase. That is, in total you can carry 200 kg, but only 20 kg in your suitcase. There are quite large fines for overweight., so at the airport a show begins to see who is carrying how much and how much needs to be transferred. Everyone weighs their suitcases on scales before checking in, it’s good that there are free places where you can weigh them. But you get additional stress, and crazies and cries of people are heard from all sides.
The plane itself is quite fresh, the seats are tolerable, you can even sleep a little, although there is little space between the seats and the seats themselves are not very comfortable.
And of course, don’t expect any additional bells and whistles in the form of cosmetic bags with toothbrushes, sleep masks and slippers, chair pillows, etc. The blankets run out instantly and those who are late are left without a blanket. But in general, the impression from the airline was not very pleasant; after all, taking money for absolutely everything that is possible and impossible, I think is overkill. It’s good that air on the plane is free for now, but I won’t be surprised that they’ll fix that soon too. Therefore, if you have the opportunity to choose another airline, I advise you to do just that. Still, you don’t want to fly for a long time without food, at different ends of the plane, and even pay extra for luggage when leaving. And it is advisable to start your vacation on a positive note.
Thank you all for your attention, Lena was with you.
- You can check in for your flight from home or office;
- You choose a seat that is convenient for you in the aircraft cabin;
- You print your boarding pass yourself;
Web registration conditions:
Web check-in for a flight is only possible on a paid basis.
You can complete the Web registration procedure only in conjunction with the purchase of the “Comfort” or “Seat Selection” service.
Web check-in for codeshare* partner flights is not available.
Web check-in is available for regular and charter flights of Nordavia-RA JSC from the following cities:
| CityAirport | Web registration |
|---|---|
| Anapa (Vityazevo) | Available |
| Arkhangelsk (Talagi) | Available |
| Astrakhan(Astrakhan airport) | Available |
| Baku ( international Airport Heydar Aliyev) | Available |
| Belgorod (Belgorod Airport) | Available |
| Volgograd (Gumrak) | Available |
| Voronezh (Voronezh Airport) | Available |
| Gelendzhik (Gelendzhik Airport) | Available |
| Grozny (Grozny Airport) | Available |
| Yerevan (Zvartnots Airport) | Available |
| Ivanovo (Ivanovo-Yuzhny Airport) | Available |
| Kaliningrad (Khrabrovo) | Available |
| Makhachkala (Uytash) | Available |
| Moscow (Domodedovo) | Available |
| Murmansk (Murmashi) | Available |
| Nalchik (Nalchik Airport) | Available |
| Naryan-Mar (Naryan-Mar Airport) | Available |
| Nizhnekamsk (Begishevo Airport) | Available |
| Nizhny Novgorod (Strigino) | Available |
| Novosibirsk (Tolmachevo) | Available |
| Omsk (Omsk-Central) | Available |
| Orenburg (Orenburg Airport) | Available |
| Orsk (Orsk Airport) | Available |
| Rostov-on-Don (Rostov-on-Don Airport) | Available |
| Samara (Kurumoch) | Available |
| St. Petersburg (Pulkovo) | Available |
| Simferopol (Simferopol Airport) | Available |
| Stavropol (Stavropol Airport) | Available |
| Sochi (Adler) | Available |
| Syktyvkar (Syktyvkar Airport) | Available |
| Tbilisi (Tbilisi Airport) | Available |
| Ulan-Ude (Baikal Airport) | Available |
| Ufa (Ufa Airport) | Available |
| Cheboksary (Cheboksary Airport) | Available |
| Chelyabinsk (Chelyabinsk Airport) | Available |
| Yaroslavl(Tunoshna Airport) | Available |
| Airports where Web Check-in is not available | |
| Amderma (Amderma Airport) | Not available |
| Batumi(Batumi Airport) | Not available |
| Vladikavkaz(Vladikavkaz Airport) | Not available |
| Kazan (Kazan Airport) | Not available |
| Minsk (Minsk Airport) | Not available |
| Mineralnye Vody (Mineralnye Vody Airport) | Not available |
| Solovki (Solovki Airport) | Not available |
| Oslo (Oslo Airport) | Not available |
- Web check-in begins 24 hours before and ends 3 hours before flight departure (With the exception of flights from Moscow, for such flights web check-in closes 6 hours before departure);
- Web check-in is available to passengers who have e-ticket V economy class service;
- Web check-in is available for passengers traveling without pets;
- Web registration not available for passengers requiring additional services, such as accompanying people with disabilities, accompanying a child without parents, etc.
*Code sharing (joint operation of flights) - a form of cooperation between airlines, when sales to the same route are carried out by two or more carriers under their own code. In this case, one of the airlines directly operates the flight, and the other airline is a partner on the route.
IMPORTANT!
If you are traveling without baggage, and the size and weight of your hand luggage correspond to the carry-on baggage allowance of Nordavia-RA JSC, you need to go to the check-in counter at the airport of departure out of turn to receive a “hand baggage” tag. Having a printed boarding pass in hand, go to the special control area to undergo the security screening procedure and then to the boarding gate on board the aircraft.
Pay attention to the main dangerous substances and items prohibited from being carried on board the aircraft by passengers in checked baggage and hand luggage.
You can check in your luggage at the check-in counter of your flight at the airport of departure no later than 50 minutes before the flight departure. Please pay your attention to baggage allowance. If your luggage exceeds the free baggage allowance in weight or dimensions, you will need to pay for transportation excess baggage according to established by the Airline.
If you are traveling in a group of more than 9 people, please contact the airport check-in counter.
Please note the start and end times of check-in at the airport. Do not forget that at the airport you need to go through security control, and during international transportation - border and customs formalities. Calculate your arrival at the airport taking into account the time required to complete all mandatory pre-flight procedures. Boarding begins 40 minutes before flight departure.
If for some reason you were unable to print your boarding pass, please contact any of the check-in counters for your flight at the airport, but no later than 50 minutes before the flight departure.
In order to ensure flight safety, the Airline reserves the right to change the seat you have chosen on board the aircraft upon receipt of your boarding pass or on board the aircraft at the direction of the pilot-in-command, without prior notice to the passenger.
Free baggage allowance
Checked baggage
The following free baggage allowance rules have been established:
- when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
Economic- 1 place up to 15 kg
Business- 1 place up to 30 kg - when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
Economic- 1 place up to 20 kg
Business- 1 place up to 30 kg
Hand luggage
The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).
On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.
Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.
Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.
A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.
More information about baggage allowance can be found on the website air Nordwind company Airlines:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage
Additional weighing of hand luggage - Cam Ranh (Vietnam)
Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be Packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”
Information on baggage transportation on the company's official website.
Children's flight
The passenger has the right to carry a child under 2 years of age without providing a seat.
The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.
Information on children's flights is on the company's official website.
Aircraft fleet
Airbus A321-200
The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.
CharacteristicsAirbus A330-200
Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.
Boeing 737-800NG
The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.
Boeing 777-200ER
The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.
Boeing 777-300ER
The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.
Business class passenger service standard:
